Terms and Conditions

Welcome to the VoqX website (“Site”). These Terms and Conditions (“Terms”) govern your use of this Site, operated by Sanolla Ltd. (“Sanolla”, “we”, “us”, or “our”). By accessing or using the Site, including placing orders for products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Use of the Site

   You may use this Site for lawful purposes only and in accordance with these Terms. You agree not to use the Site:

   • In any way that violates applicable laws or regulations
   • To exploit, harm, or attempt to exploit or harm others
   • To transmit any unsolicited advertising or promotional material
2. Intellectual Property Rights

   All content on the Site, including but not limited to text, images, graphics, logos, and software, is the property of Sanolla or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any content without our prior written consent.

3. Product Information

   We strive to ensure that all product descriptions, pricing, and availability are accurate. However, we do not guarantee the completeness, accuracy, or reliability of this information. We reserve the right to correct errors or omissions and to update information at any time without prior notice.

4. Orders and Payments

   All orders placed through the Site are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason. Payment must be received in full before your order is processed and shipped. Prices are listed in USD unless otherwise stated and are subject to change without notice.

5. Shipping and Delivery

   We aim to process and ship orders promptly, but delivery times may vary based on your location and product availability. We are not responsible for delays caused by third-party shipping providers. Shipping is available to select countries; it is your responsibility to ensure the product can be lawfully imported into your country.

6. Returns and Refunds

   We accept returns within 14 days of delivery for unopened and unused products. To initiate a return, please contact us at support@sanolla.com. Return shipping costs are the responsibility of the buyer unless the item is defective or incorrect. Refunds will be processed upon receipt and inspection of the returned item.

7. Medical Disclaimer

   The information provided on this Site is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions regarding a medical condition. VoqX is a diagnostic aid and should not replace clinical judgment.

8. Product Use and Compliance

   By purchasing VoqX, you agree to use the device only for its intended purpose and in accordance with local laws and regulations. Sanolla is not responsible for misuse or operation outside the device’s intended scope.

9. Export Compliance

   You agree to comply with all applicable export and import laws and regulations. Sanolla products may be subject to restrictions and may not be available in all jurisdictions.

10. Limitation of Liability

    To the maximum extent permitted by law, Sanolla shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or any content, products, or services obtained through the Site.

11. Privacy Policy

    Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully to understand our practices.

12. Links to Third-Party Sites

    This Site may contain links to external websites that are not operated by Sanolla. We have no control over the content or practices of these sites and accept no responsibility for them.

13. Changes to the Terms

    We reserve the right to revise these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Site after any changes are posted constitutes your acceptance of the new Terms.

14. Contact Us

    If you have any questions about these Terms, please contact us at: support@sanolla.com